I work in retail & I'm sick of people trying to get refunds on clothes they've clearly worn or asking for freebies

I work in retail & I'm sick of people trying to get refunds on clothes they've clearly worn or asking for freebies

EVERYONE finds their job a little tedious in one way or another but one retail worker has revealed how cheeky customers try to get refunds on a daily basis, even when they've worn the clothes or ripped them.

Revealing the testing requests she gets daily, she says people try to return items they "left at home" and some even try to get refunds on clothes after wearing them for a week.

Demonstrating her patience, the woman took to her TikTok account where she posts under the domain @justtjay.

"This is an actual interaction I had with a customer," she says as she plays out the part of retailer and shopper.

She tells how a customer came into the shop wanting to make a return, upon asking for a receipt she said "the lady never gave her one", and the bikini she wanted to return had no tags on it.

She said to the customer, "This has no tags, and it is actually discoloured"to which the customer responded, "Ya well I was on holiday."

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The customer then told her that the bikini was worn, not just tried on, and when she mentioned that the item was stained the shopper replied, "Well I was on holiday so I was obviously in the pool and stuff."

When the retailer said she couldn't refund the items, as they had been worn, the customer then complained.

She revealed the customer said: "I don't understand, because the lady told me, whenever I was buying them if they didn't suit I could return them, and I am back from my holidays now they don't suit me anymore."

The retail worker then demonstrated how she had to explain this was only if you tried on the item, and bikinis especially could not be returned if the hygiene strip was removed, along with the labels.

She then said that the customer complained that retail workers should "tell customers they are not allowed to wear the items, and it's "not her problem" that the item can't be resold.

Acting out the customer's reply, she said: "What am I psychic? How am I supposed to know that I can't wear these items and take them back, she said if they don't suit to take them back, they don't suit now I've been on my holidays I'm back, I want my refund."

In the video that has been viewed over 65k times, she said that the interaction went on for "10 minutes and a manager had to be called."

Replaying another interaction with a customer making a return, she tells how a customer requested a refund on a top that had ripped but didn't have the top with her, or the receipt.

When she told the customer she needed to see the item to return it the woman went ballistic saying "do you expect me to keep rags of clothes."

When the retail worker calmly explained that she needed to put the top through the system to make a return, the customer requested a manager.

"I am telling you now I am getting a refund, the top ripped, I know it did and it's my word against yours."

76K people viewed the post where she replayed the customer's response saying: "I am telling you now I am getting a refund, the top ripped, I know it did and it's my word against yours."

The woman replays another situation where she had with a customer at work, who wanted to pay with a gift card that was "left at home."

She goes on to explain how the customer was confused when she asked for 'cash or card' as she had already left the gift card at home.

"I already told you I have a gift card at home" she revealed the customer said, adding that she began saying that she "shops there often."

After the retail worker said the card needed to be swiped to be used, she said the customer responded by saying "I'm not lying" and asked "why can't you do me a favour" as she asked for the manager.

The post has been viewed over 138k times and has been met with a range of comments.

"I can't believe people are this dense" commented one person.

"Did…did people forget how gift cards work" commented another.

A third added: "I love how they say 'I spend a lot of money here' as if that will make you give it to them for free.

For more retail stories see how one woman talks about working in Primark and the strict uniform rules.

Also, see how one woman knows how to skip the queue in Primark

See one mum's outfit fail as she ends up flashing her bare boobs on her Instagram.

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