Primark to keep new extended store hours due to customer demand

Primark to keep new extended store hours due to customer demand

Liverpool: Shoppers arrive at Primark after easing of restrictions

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Primark added an extra two hours to its stores’ usual opening times when lockdown eased as a temporary change. However, due to high demand, the retailer will keep the hours as they are permanently for as long as customers want them.

Primark bosses told The Sun this week that they will keep the retailer’s extended opening hours “as long as they are wanted”.

George Weston, Chief Executive of Primark owner ABF, said: “We will keep them for the time being – as long as they are wanted.”

Primark’s extended hours have been a success since they have helped reduce long queues and have allowed customers to stick to social distance guidelines while shopping.

More people shopped in Primark than ever before last week, with the retailer experiencing record sales.

Mr Weston said that over half of all stores in England and Wales broke their sales records.

This comes after non-essential shops reopened on Monday, April 12, and Britons returned to their local high streets.

The Primark boss said that last week had been “fantastic” for the retailer.

He added: “It’s a return to the high street as well as to fashion ranges. It’s a relief.”

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Primark reopened 160 of its 189 stores across the UK on Monday, April 12.

Normally, shops are open from 8am to 8pm, but Primark extended its opening hours last week.

Most stores are now open an hour earlier and close an hour later.

However not all stores follow this timetable, therefore it is best to check your local store’s opening times online.

Despite the longer opening hours, changing rooms in all Primark stores remain closed for the time being.

Mr Weston said that he is not sure when they will be reopened as no timetable has yet been set.

Other fashion retailers that reopened last week have also kept their fitting rooms closed.

Marks and Spencer has not reopened its changing rooms for customers but it has started up its bra-fitting service again.

Customers are able to book appointments for “no contact” fittings where a member of staff will be on hand to advise them on how to measure themselves.

The clothing shops that have reopened their fitting rooms include John Lewis, H&M, and River Island.

However, all stores will still be implanting coronavirus safety measures, such as ensuring that shoppers wear a mask, sanitise their hands, and follow social distancing guidelines.

The Government’s guidance for stores, published by the Department for Business, Energy and Industrial Strategy, has also advised shops to deploy a staff member to control entry to changing rooms and allow only one person at a time into a cubicle.

Additionally, shop managers are advised to leave a gap of “several minutes” between customers and to clean cubicles regularly.

The guidance added that retailers should introduce “procedures to manage clothes that have been tried on, to minimise contact between customers and staff”.

It did not say if clothes should be put in quarantine after being tried on by a customer.

The guidance stated: “The enclosed nature of fitting rooms may result in increased risk of transmission of Covid-19. They should therefore be carefully managed to reduce that risk.”

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