Royal Mail users urged to ‘be aware’ of scam text circulating now – ‘do not click link’

Royal Mail users urged to ‘be aware’ of scam text circulating now – ‘do not click link’

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Courier services such as Royal Mail, Hermes and DHL customers have been hit with scams recently. Fraudulent messages can be sent as texts, emails or on social media.

Customers should be wary of scams, however they are not always easy to spot.

Fake messages can often look legitimate which can be confusing, especially for those expecting a delivery.

A new warning has been issued by Glasgow South East Police as it has become aware of a new wave of scams.

The police posted a message on social media about the scam.

It read: “Be aware of fake texts claiming a parcel is awaiting delivery for which a ‘settlement’ must be paid first.

“These texts include links to fake websites. It is best to access official websites directly.”

The post added a link to the Royal Mail ‘report a scam’ page.

It explained the known text asks customers to part with cash to pick up their parcel.

Scam messages will often ask customers to pay to release their parcels but this is something Royal Mail rarely does.

Royal Mail stated it only sends text messages to those who have opted in for the service.

How to spot a scam

The Royal Mail website gives advice on how to spot a fake message as it shares examples of known scams.

It states suspicious looking messages should be approached with caution.

Customers should not click on links sent in text messages as these are often fraudulent.

“Scam mail can take the form of fake lotteries and prize draws, get-rich-quick schemes, bogus health cures, investment scams and pyramid schemes,” it states on its website.

“Sometimes these can be sent to you if a scammer has got hold of your contact details fraudulently.

“It’s worth noting there’s a difference between scam mail and legitimate mail sent by companies to promote lawful services or genuine goods.

“Please don’t click on any of the links in these emails and be vigilant if you receive a communication which you aren’t sure about.

“Scam mail is sent for the sole intention of obtaining money through deception and/or fraud. We want to know about potentially fraudulent mail.

“We can then work with the relevant authorities who can investigate and take action.”

It asked customers to report suspicious looking messages to Royal Mail and Action Fraud.

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